Terms & Conditions
Version July 2026
1. About MAG&Cie
MAG&Cie is the independent consulting and development activity of Antoine Guittet, technology and artificial intelligence consultant since 2015. Business name: MAG&Cie (sole proprietorship) Owner: Antoine Guittet SIRET: 519 015 713 00034 EU VAT number: FR47519015713 Activity: AI Consulting, Freelance CTO/CPO, Software Development Address: 17 rue du Petit Clos, 44230 Saint-Sébastien-sur-Loire, France Website: www.mag-cie.com
2. Services and Pricing
2.1 AI Support — SME 4-Phase Mission The AI support mission is structured in progressive phases. Each phase can be contracted independently. All prices below are shown both excl. VAT and incl. VAT (French VAT 20 %). • Phase 1 — Preliminary Questionnaire: FREE, no commitment • Phase 2 — Exploratory Audit: €350 excl. VAT (€420 incl. VAT) — no deposit, 100% upon delivery of the audit report. 50% (€175 excl. VAT) deducted from Phase 3 if the mission continues. • Phase 3 — Recommendations & Costing: €990 excl. VAT (€1,188 incl. VAT). 50% (€495 excl. VAT) deducted from Phase 4 if the mission continues. • Phase 4 — Implementation & Support: From €2,500 excl. VAT (€3,000 incl. VAT) — detailed quote based on scope. • Ongoing Support: €150 excl. VAT/month (€180 incl. VAT) — monthly, cancelable at any time. 2.1 bis — Micro-business & Freelancers Offer A simplified variant for micro-businesses, craftspeople, freelancers and farmers. Each engagement is standalone with no long-term commitment. • Express Audit: €750 excl. VAT (€900 incl. VAT) — 1-hour conversation + recommendations booklet within 48h. No deposit, 100% upon delivery of the booklet. • Starter Pack: €990 excl. VAT (€1,188 incl. VAT) — setup of one module of your choice + 1-hour onboarding. 50% of the Express Audit (€375 excl. VAT) deducted if the mission continues. 50% deposit upon order, balance upon delivery. • Additional module: €590 excl. VAT (€708 incl. VAT) — additional module configured on the existing workspace. 50% deposit upon order, balance upon delivery. • Monthly support: €150 excl. VAT (€180 incl. VAT) / month — 1-hour meeting + 1 hour of dedicated work per month. No lock-in, cancel any time. Beyond the included hours, a quote is always issued first. Scope of Packs and Modules: configuration of mainstream tools — any custom development is quoted separately. Third-party subscriptions (AI: Claude, ChatGPT, Gemini…; publishing: Publer…; other tools) are not included and are subscribed to directly by the client, in their name and on their behalf (ownership of data and accounts, VAT recoverable). Typical micro-business budget: €30–100 excl. VAT per month depending on usage. 2.1 ter — Digital Transition Support 4-phase progressive mission, each phase contracted independently. Prices excl. and incl. VAT (French VAT 20 %). • Phase 1 — Preliminary questionnaire: FREE, no commitment. • Phase 2 — Exploratory audit: €490 excl. VAT (€588 incl. VAT). No deposit, invoiced 100% on delivery of the report. If the client continues with Phase 3, 50% of Phase 2 (€245 excl. VAT) is deducted from the €1,490 excl. VAT. • Phase 3 — Recommendations & roadmap: €1,490 excl. VAT (€1,788 incl. VAT). If the mission extends to Phase 4, 50% of Phase 3 (€745 excl. VAT) is deducted from the Phase 4 quote. • Phase 4 — Implementation & support: from €3,500 excl. VAT (€4,200 incl. VAT), detailed quote based on scope. • Ongoing support: €150 excl. VAT/month (€180 incl. VAT), monthly, cancelable at any time. Software licenses, SaaS subscriptions and third-party services (managed services, hosting, editors) are at the client's expense and are not included in the prices above. 2.2 AI Training • Discovery Workshop (1h): €90 excl. VAT (€108 incl. VAT) • Half-Day (3h): €250 excl. VAT (€300 incl. VAT) • Full Day (6h): €450 excl. VAT (€540 incl. VAT) • Team Pack (up to 8 people): Custom quote OPCO funding possible. 2.3 Custom AI Assistants Design and deployment of a specialized conversational assistant on a messaging channel (Telegram or WhatsApp). Distinct from AI Support: the assistant covers one channel and one use case (customer support, FAQ, booking…). • Initial setup: €150 excl. VAT (€180 incl. VAT) — scoping, personality and instructions configuration, deployment on 1 channel, testing and training. Invoiced on go-live. • Monthly subscription: €20 excl. VAT/month (€24 incl. VAT) — hosting, monitoring, support and minor updates. No fixed-term commitment, cancelable with a 1-month notice. First month on go-live, then monthly at the start of the month. The AI vendor subscription (OpenAI, Anthropic, etc.) is at the client's expense, subscribed to in their name and on their behalf, and is not included in the prices above.
3. Contractual Process
1. Quote Signature — Quote sent by email, signed return + approval required. 50% deposit upon signature (Phases 3 & 4 only). 2. Mission Start — Document collection, tool access, initial exchanges. Within 5 business days. 3. Interim Delivery — Progress updates, exchanges, adjustments. 4. Final Delivery — Deliverable submitted (report, deployment, training). Balance invoiced on delivery. 5. Payment — Bank transfer or card via Stripe. 30 days from invoice date. Contractual documents used: • Quote: main contractual document. A signed quote (with 'approved' mention) constitutes a contract. • Engagement letter: used for long or complex Phase 4 missions. • Purchase order: accepted if the client has their own procurement process. • No work begins without a signed document and deposit received (Phase 3 & 4).
4. Billing and Payment Terms
4.1 Payment terms by phase SME track (4 phases): • Phase 1: Free • Phase 2: €350 excl. VAT (€420 incl. VAT) — no deposit, 100% upon audit report delivery. 50% (€175 excl. VAT) deducted from Phase 3 if the mission continues. • Phase 3: 50% deposit (€495 excl. VAT / €594 incl. VAT) upon signature, 50% balance upon report delivery. 50% (€495 excl. VAT) deducted from Phase 4 if the mission continues. • Phase 4: 30–50% deposit upon signature depending on amount, balance upon final delivery or by milestones. • Ongoing Support: First month upon signature, monthly at start of month. • Training: 100% upon date confirmation. Micro-business & Freelancers offer: • Express Audit: €750 excl. VAT (€900 incl. VAT) — no deposit, 100% upon delivery of the booklet. • Starter Pack & Modules: 50% deposit upon order, balance upon delivery. • Monthly support: first month upon signature, then monthly at the start of each month. Cancel any time. Digital Transition Support: • Phase 2: €490 excl. VAT (€588 incl. VAT) — no deposit, 100% upon report delivery. • Phase 3: 50% deposit (€745 excl. VAT / €894 incl. VAT) upon signature, 50% balance upon report delivery. • Phase 4: 30–50% deposit upon signature depending on amount, balance upon final delivery or by milestones. • Ongoing Support: first month upon signature, monthly at start of month. Custom AI Assistants: • Initial setup: 100% on go-live. • Monthly subscription: first month on go-live, then monthly at start of month. No lock-in, 1-month notice. 4.2 Accepted payment methods • Bank transfer (IBAN on invoice) — preferred method • Online card payment via Stripe • Check payable to Antoine Guittet Invoices are issued via Abby with an integrated Stripe payment link. 4.3 Payment deadlines Invoices are payable within 30 days of issue. Late payment automatically incurs penalties at 3 times the legal interest rate and a fixed compensation of €40 for collection costs. 4.4 Invoices and VAT Mag&Cie is subject to French VAT at the standard rate of 20 % since 2026-04-01 (régime réel normal, monthly declaration). EU VAT number: FR47519015713. All prices are shown both excl. VAT and incl. VAT. Invoices are issued excl. VAT, with VAT 20 % stated, and the total incl. VAT. For business customers subject to VAT in another EU member state who provide a valid EU VAT number, the reverse-charge mechanism applies pursuant to Article 196 of VAT Directive 2006/112/EC.
5. Mutual Commitments
5.1 MAG&Cie Commitments • Perform services with care, diligence and within agreed deadlines • Maintain confidentiality of all transmitted information and documents • Inform the client of any element likely to modify scope or timeline • Not subcontract any part of the mission without prior written client agreement • Deliver outputs in formats and deadlines specified in the quote 5.2 Client Commitments • Provide necessary documents, access and information within agreed deadlines • Designate an available point of contact for exchanges and validations • Respect agreed payment deadlines • Not use deliverables for purposes other than those agreed • Inform MAG&Cie of any scope change before it is committed Delivery timelines are calculated from receipt of all requested elements. Any delay in transmission proportionally shifts the delivery deadline.
6. Intellectual Property and Confidentiality
6.1 Deliverable Ownership Upon full payment, the client acquires full ownership of deliverables produced specifically for their mission. MAG&Cie retains ownership of methods, frameworks, generic tools and know-how developed independently. 6.2 Confidentiality MAG&Cie commits to maintaining strict confidentiality of all documents, data, processes and information transmitted by the client, during the mission and for 3 years after its closure. 6.3 Personal Data Protection (GDPR) MAG&Cie acts as a processor under GDPR: • Data is processed only for purposes strictly necessary for the mission • No personal data is transmitted to third parties without prior client agreement • AI tools are selected considering their GDPR compliance • Upon request, a processing register and DPA can be provided • Data is deleted or returned to the client at mission end
7. Termination and Modification
7.1 Client-Initiated Termination The client may terminate at any time by email with acknowledgment of receipt. Services already performed are due pro rata. The deposit is non-refundable after work has started. Partial deliverables are handed over as-is. 7.2 MAG&Cie-Initiated Termination MAG&Cie may terminate in case of non-payment after reminder, refusal to provide necessary elements, or behavior making the mission impossible. 15-day notice period. 7.3 Scope Modification Any modification requires a written amendment signed by both parties. Verbal or email modifications do not constitute a contractual commitment.
8. Liability and Warranties
MAG&Cie is bound by an obligation of means, not results. Liability is limited to amounts actually received for the relevant mission. MAG&Cie shall not be liable for indirect damages, loss of business, data loss or revenue loss resulting from the use or non-use of delivered outputs. The client is solely responsible for regulatory compliance of their activity and the use they make of tools and recommendations provided.
9. Applicable Law and Disputes
These terms and conditions are governed by French law. In case of dispute, parties commit to seeking an amicable solution before legal proceedings. Failing amicable agreement within 30 days, the dispute shall be submitted to the competent courts of Nantes (Loire-Atlantique), France.
10. Acceptance of Terms
These General Terms and Conditions are communicated to every client prior to signing a quote. Signing the quote constitutes full acceptance of these T&Cs. In case of contradiction between the T&Cs and a quote or engagement letter, the provisions of the quote or engagement letter shall prevail.